The Friends of Ludlow Museum support the museum in the historic Buttercross. Access is either by the narrow staircase off the pedestrianised Church Street or by the lift located within the open space on the ground floor. It is now open regularly, 3 days a week 10.00-16.00 (Friday, Saturday and Sunday; special arrangements apply on Bank Holidays)
Meetings and lectures are usually held in the Shropshire Museums Collections Centre, adjacent to Ludlow library.